I have a client who asked about making Chatter a central tool for their team and I compiled this list of action items and tips that can help anyone take advantage of social networking for business.
Chatter brings the functionality of the social network to your workload management.
Chatter allows you to connect topics and conversations directly to Accounts, Contacts and other objects such as Insurance and Investments. Instead of email threads separate from each other and separate from the customer data they refer to, Chatter brings all that information together, organized by topic, group and connected to your customer data.
How do you make Chatter an organizational resource that becomes more valuable than daily email?
We got some great news today as Salesforce announced a timeline for their implementation of Canadian data centres in cooperation with Amazon Web Services.
Many of our clients will welcome this news, especially those in Financial Services.
If you have any questions about this might mean to you or your business - give me a call.
Amazon Web Services, Salesforce extend cloud infrastructure partnership
Dec. 2, 2016 11:29 AM ET|By: Eric McCaffrey, SA News Editor Salesforce (CRM +0.2%) to utilize AWS (AMZN +0.1%) infrastructure in Canada, marking the first AWS region to become supported as part of Salesforce's international infrastructure efforts.
Delivery to customers of Salesforce's Sales Cloud, Service Cloud, Community Cloud, Analytics Cloud and other services on the the infrastructure will be enabled. Mid-2017 availability of the integrations is anticipated.
Further related alliances are noted to be expected.
Never Stop Learning
I've been working as an implementation consultant using Salesforce.com for more than 8 years now and it seems every week I learn something new. Either a new feature they've released or some hidden gem of functionality that we discovered. If you're interested, I will share them here and you can check it out.